Privacy Policy


At Smiths Trading Scotland Ltd, we value the trust of our customers. We understand that you are aware of and care about your personal data and privacy, and we take this seriously and always process your personal information in a fair and transparent way. This Privacy Policy describes Smiths Trading Scotland Ltd policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights under the Data Protection Act / General Data Protection Regulation. We recognize that the management of personal data and information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Policy as we undertake new personal data practices or adopt new privacy policies.

Personal Data

The principals for what is personal data are based on current legislation which identifies that Personal Data is any information that relates to you whether directly or indirectly.

Under the EU’s General Data Protection Regulation:

Personal Data is defined as “any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

Special Categories of Personal Data

Certain data are classified under the Regulation as “special categories”:


Ethnic origin

Political Opinions

Religious Beliefs

Trade-union membership

Genetic Data

Biometric Data

Health Data

Data concerning a natural person's sex life

Sexual orientation


Consent is required for Smiths Trading Scotland Ltd to process any types of personal data, but it must be explicitly given. If we ever ask you for sensitive personal data we will always tell you why and how the information will be used.

Information Smiths Trading Scotland Ltd may need to collect and store from you

In order for us to provide you with the sale of goods and services, we need to collect personal data. Failure to provide the relevant personal data could mean the Smiths Trading Scotland Ltd is unable to provide the sale of goods or services.

Information you give us . You may give us information about you by filling in forms on our website’s or by corresponding with us by phone, email or otherwise. This includes information to use our site, search for a product, place an order on our site or otherwise contact us. Such information could include (but not limited to) your name, your employer’s name, your work address (including your country location), telephone number(s) and your email address. If you register on our website(s), we will collect a username and password, that is linked to you as an individual. We may also collect if needed your personal address & personal email address.

We are committed to ensuring that the information we collect and use is appropriate for this purpose and does not constitute an invasion of your privacy.

We may pass your personal data on to our service providers who are contracted to Smiths Trading Scotland Ltd in the course of dealing with you. Our contractors are obliged to keep your details securely and use them only to fulfil the service they provide you on our behalf.

How Smiths Trading Scotland Ltd uses your information

Smiths Trading Scotland Ltd will process – that means collect, store and use – the information you provide in a manner that is compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date and not keep it for longer than is necessary. In some instances, the law sets the length of time information has to be kept, but in most cases Smiths Trading Scotland Ltd will use its discretion to ensure that we do not keep records outside of our normal business requirements. Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.


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